Customer Manager $75,000 to $80,000 annually Simi Valley, CA

Posted

Seeking management candidate to start quickly. Customer-driven office management experience with “client retention focus.” Previous responsibility with supervision including goal setting, team meetings, sales tracking, and business development. Proactive approach to contract reviews and renewals, top-tier client service including visits to their office (in California region), new product and service introductions; and overall client satisfaction and improvement.

Bachelor’s Degree in business, leadership, management, or related area of expertise and/or 10+ years management related experience in sales/operations. $75,000 up to $80k/yr DOE.

Mathematical aptitude, excellent written and verbal communication, comfortable creating and maintaining spreadsheets in Microsoft Excel and statistical data analysis. Work flow scheduling and tracking to ensure accurate and timely processing; review orders to coordinate delivery dates to meet customer requirements and deadlines. Operational duties including directing team to client-centric focus and service. Directly supervise small team of 2-6 employees. Participate in the interview/hiring and overall training of new and existing staff.

Periodic management team presentations with customer updates, status reports, team progress, etc.

Competitive benefits and nice working environment. Background Check required.

If you have these qualifications and interests please submit your resume to barringtonto@gmail.com; questions about the position may be posed by calling 805-494-8695. If you have previously been to our office to apply call and speak with your usual representative.